Privacy & Cookies Policy

1. Introduction

This Privacy & Cookies Policy explains how Cornwallis & Anderson (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website: https://cornwallisanderson.co.uk/.

We are committed to handling your information securely and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

If you have any questions, please contact us at: office@cornwallisanderson.com

2. What personal data we receive

Our website does not store personal data in a database or use any tracking tools.

The only information we receive is what you choose to submit through the contact/enquiry form. When the form is submitted, the information is sent directly to us via email and is not stored on the website.

We may receive:

• Your name
• Your email address
• Your phone number (if provided)
• Any information you include in your message

We do not use analytics, cookies for tracking, or automated profiling.

3. How we use your personal data

We use the information you provide for:

• Responding to your enquiry
• Providing information or services you request
• Keeping a record of communications for administrative purposes

We do not use your information for marketing unless you explicitly request or consent to this.

4. Lawful basis for processing

Our lawful basis under UK GDPR is Legitimate Interests:
You contacted us, and we need to use your information to respond to your enquiry.

Consent is not required for basic enquiry handling. If future marketing communications are introduced, consent would be required at that time.

5. How long we keep your data

We retain enquiry emails for as long as necessary to manage your enquiry and maintain business records. Typically, this is up to 12 months, unless a longer retention period is required by law.

6. Who we share your data with

We do not sell, rent, or share your personal information with third parties for marketing.

Your information may be processed by:

• Our email service provider, which receives the form submission email
• Our website hosting provider, which supports basic functionality but does not store form data

These providers process data only under our instructions and in accordance with UK GDPR.

7. Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request corrections
• Request deletion
• Object to or restrict processing
• Request a portable copy of your data
• Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, please email: office@cornwallisanderson.com

ICO website: https://ico.org.uk

8. Cookies

Our website uses only essential cookies necessary for:

• Basic website operation
• Security and performance
• Functionality such as remembering simple site preferences (if applicable)

These cookies:

• Do not collect personal information
• Do not require cookie consent under PECR

We do not use:

• Google Analytics
• Advertising cookies
• Tracking or profiling cookies

If additional cookies or tools are added in the future, this policy will be updated and consent will be requested where required.

9. Changes to this policy

We may update this Privacy & Cookies Policy from time to time. All updates will be posted on this page with the revised date.

10. Contact us

For questions about this policy or how we handle personal data, please contact:

office@cornwallisanderson.com
Cornwallis & Anderson